Full-time

Inbound Defect Reduction, FBA Ops Excellence

Posted by Amazon • Mexico City, Mexico, Mexico

📍 Mexico City, Mexico 🕒 March 01, 2026

About the Role

Description

As FBA inbound defect reduction PM, you will be in charge of auditing and improving operational processes for our Fulfiment program (FBA - Fulfilment by Amazon).

You are part of the Operational Excellence team and know the right methodologies to drive changes (Lean, Six Sigma, etc). You are obsessed with the customer experience, and want to improve processes at cheapest cost.



Key job responsibilities

Defect Reduction during inbound process

Improve processes to mitigate Seller/Operational issues

Align with other Market Places on strategies to improve



A day in the life

Track Metrics (defects, MFI) have operational contact with all Fcs to understand root causes and propose action plan to reduce defects.



You analyze processes and defects, drive continuous improvements to the supply chain design, go frequently in Fulfiment centers to test and implement changes. You build ...

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