Full time

IN-Technical Consultant - Cloud

Posted by Blue Yonder • Coimbatore, Tamil Nadu, India

📍 Coimbatore, Tamil Nadu 🕒 June 27, 2026

About the Role

Responsibilities:

  • Strong analytical and problem-solving abilities.
  • Excellent communication and collaboration skills.
  • In-depth knowledge of cloud computing platforms and services
  • Analyse reported incidents and problems for applications and infrastructure components, assessing patterns, making recommendations and implementing monitoring solutions.
  • Data Network Management Systems monitoring, management and reporting
  • Provide daily status reports and ticket updates
  • Level 1 and 2 support analysis, resolution, and escalation of contact center incidents
  • Qualifications:

  • Previous experience in a customer support role
  • Track your own work on a daily basis and compare to banchmarks
  • Strong phone and verbal communication skills
  • Excellent listener
  • Adaptable to different personality types
  • Familiarity with CRM technology
  • Customer focus
  • Ability to multi-task
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with Blue Yonder.

    Apply Now