Implementation Supervisor

Role Purpose:

• Drive and support the successful implementation of business awards for business development customers
• Ensure adherence to implementation procedures and best practices.
• Oversee the execution of award implementations within the country.
• Analyze business and operational needs to determine solution feasibility and requirements.
• Translate business/operational requirements into implementation plans
• Plan, coordinate, and execute all phases of operational implementation projects (scope, timelines, milestones).
• Provide support after go-live, ensuring smooth operational transition and addressing early challenges.
• Maintain documentation on system configurations, customizations, and enhancements.
• Collaborate with internal teams, clients, and vendors to ensure alignment and resolve implementation issues.

Key Activities:

• Lead and execute country level business award implemen...