Implementation Manager / Transition Manager

Overview of the Role:

The incumbent will be responsible for leading Operations Management Transitions across the EXL global footprint. The candidate should have an in-depth knowledge of business process Transitions.

The incumbent will be responsible for ensuring that the process Transitions are successfully implemented. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bringing thought leadership to the table that improves Transitions set up and implementation.

The incumbent will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into new business.

Essential Functions:

• Mange end-to-end business process Transition projects, i.e. from solution design to steady state
• Work closely w...