Full time

IDC Clerk

Posted by Intelcom • Montreal, Quebec, Canada

📍 Montreal, Quebec 🕒 March 23, 2026

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About the Role

Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. 
A Strategic Role at the Heart of Logistic
Responsibilities :
Assist our Independent Delivery Contractors (IDCs) and operations team by phone and email to ensure technical issues related to our IDC portal and systems are resolved on time 
Liaise with the IT helpdesk, IDC Team and operations as required
Manage IDC support mailbox, tickets and then all cases in our different systems
Ensure correct processes and documentation are followed by the IDC 
Remedy situations during working hours or after, when necessary;
Other IDC duties as assigned from time to time

Qualifications: 
High school diploma or GED mini...
                

Job Details

Location Montreal, Quebec
Job Type Full time
Category Other Office and Administrative Support Workers
Posted March 23, 2026
Deadline May 02, 2026

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