Hybrid Functional CCS Analyst in Edmonton

Elevate your career as a Functional CCS Analyst with ATCO in Edmonton, AB. This hybrid role demands expertise in user acceptance testing and Oracle Customer Cloud Services for optimal customer care.
Join ATCO for this 12-month contract where you'll support business end users by ensuring the quality of Oracle CCS's comprehensive solutions. The position combines testing, analysis, and implementation support, focusing on delivering outstanding user experiences. Key skills include requirements analysis, test case management, and a solid understanding of energy utility systems.
Key Responsibilities:
• Create detailed user acceptance test cases and plans
• Collaborate with stakeholders to execute testing and troubleshoot
• Document defects and validate fixes from the development team
• Support process mapping and data query execution
• Ensure deliverables meet performance indicators
Requirements:
• Minimum 2 years in user acceptance testing
• Familiarity with Or...