About the Role
Job Summary
Provides centralized human resource services spanning payroll, benefits, and other transactions. Ensures efficiency of service center operations, technology, and transaction processes. Establishes standards and procedures for handling employee questions, transactions, and administration of human resource programs. Coordinates services with human resource information systems, human resource program managers, and technology specialists.
The Role:
- Perform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics
- Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
- Assists with maintaining accurate employee records including associate personal files
- Participate in ad hoc projects pertains to Human Resources and/or office-wide issues
- Follow the defined processes in GHRS. Cooperate on focused process efficiency, monitorin...
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