Full-time

HR Operations & Admin Associate

Posted by NTT DATA • Guadalajara, Jalisco, Mexico

📍 Guadalajara, Jalisco 🕒 February 28, 2026

About the Role

Job Description

Duties Include:

  • Maintaining all Mexico based employee documentation/files.
  • To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.
  • Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).
  • Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements
  • Assist with Tier One general inquiries such as policy content, basic leave questions, employee’s requirements to update documents such as life insurance and other transactional requests.
  • To process the various HR transactions as per the laid guidelines/SOP
  • Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)
  • To receive/resp...
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