HR Manager

Responsibilities

1. HR Leadership

• Serve as the site HR leader, providing strategic and operational HR guidance to the Site Manager and leadership team.
• Drive HR initiatives aligned with business objectives, workforce stability, and organizational culture.
• Act as a trusted advisor to management on HR, people, and labor‑related matters.

2. Employee Relations & HR Management

• Oversee the full employee lifecycle including employment documentation, performance management, employee relations, and offboarding.
• Handle employee grievances, investigations, disciplinary actions, and conflict resolution in accordance with due process.
• Promote a respectful, inclusive, and high-performance workplace culture.

3. Recruitment, Onboarding & Talent Support

• Lead recruitment activities for BPO roles in coordination with hiring managers.
• Manage on...