About the Role
**Description:**
The Housekeeper/Room Attendant plays a vital role in creating a welcoming and comfortable environment for our guests by ensuring assigned guest rooms are impeccably clean and well-maintained. Prior experience in housekeeping is preferred, along with strong communication skills and a commitment to exceptional service.
**General Responsibility**
1. Communicate in a friendly, tactful and professional manner with guests and colleagues.
2. Provide information regarding the hotel’s facilities & services.
3. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation.
4. Always present a clean and tidy appearance in accordance with the hotel’s grooming standards.
5. Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.
6. Be understanding, supportive, encouragi...
The Housekeeper/Room Attendant plays a vital role in creating a welcoming and comfortable environment for our guests by ensuring assigned guest rooms are impeccably clean and well-maintained. Prior experience in housekeeping is preferred, along with strong communication skills and a commitment to exceptional service.
**General Responsibility**
1. Communicate in a friendly, tactful and professional manner with guests and colleagues.
2. Provide information regarding the hotel’s facilities & services.
3. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation.
4. Always present a clean and tidy appearance in accordance with the hotel’s grooming standards.
5. Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.
6. Be understanding, supportive, encouragi...
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