About the Role
📌 Job Summary:
The Host/Server is a customer-facing position that combines the responsibilities of greeting and seating guests, managing the front door, and serving food and beverages. This role plays a vital part in creating a positive guest experience by being friendly, attentive, and efficient.
📋 Key Responsibilities & Duties:
🛎️ Host Responsibilities:
•Greet guests warmly upon arrival with a smile and positive demeanor.
• Manage reservations and waitlists using manual logs or software (if applicable).
• Assign tables efficiently, balancing the dining room flow and server coverage.
• Answer phone calls promptly, providing accurate information on hours, menus, or reservations.
• Provide menus and inform guests of any specials or wait times.
• Maintain a clean and organized host station and entrance area.
• Thank guests for dining and invite them to return upon exit.
🍽️ Server Responsibilities:
The Host/Server is a customer-facing position that combines the responsibilities of greeting and seating guests, managing the front door, and serving food and beverages. This role plays a vital part in creating a positive guest experience by being friendly, attentive, and efficient.
📋 Key Responsibilities & Duties:
🛎️ Host Responsibilities:
•Greet guests warmly upon arrival with a smile and positive demeanor.
• Manage reservations and waitlists using manual logs or software (if applicable).
• Assign tables efficiently, balancing the dining room flow and server coverage.
• Answer phone calls promptly, providing accurate information on hours, menus, or reservations.
• Provide menus and inform guests of any specials or wait times.
• Maintain a clean and organized host station and entrance area.
• Thank guests for dining and invite them to return upon exit.
🍽️ Server Responsibilities:
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