About the Role
Job Description
- To report to duty punctually, in full uniform according to appearance and grooming standards
- To promote and maintain a positive working relationship at all times with all the Colleagues of the other outlets.
- To consistently offer professional, friendly and warm service
- To demonstrate a complete understanding of policies, procedures and set service standards as outlined in Novotel Sharm El Sheikh handbook and Outlet Colleague Resource Guide
- To follow all standards and directions as given by Outlet management and as outlined in the Job Task Checklist
- To have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotel.
- Knowledge of all menus and offerings are necessary in order to understand the server’s tasks on micros
- To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing mon...
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