【ヒルトン福岡シーホーク】ゲストサービス　フロントライン　Guest Service Agent Frontline

A Guest Service Agent is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Also, a key point of contact for Guest and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity .
**What will I be doing?**
As a Guest Service Agent, you will be responsible for managing the first impression of our Guests. Also, transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Greet and escort arriving and departing guests to and from their accommodations
+ Respond to guest inquiries and request in a timely, friendly and efficient manner
+ Serve as a key point of contact for Guests and effi...