Hiring for Client Services Executive

Skills

IT Support Engineer (L1/L2)

📍 Location: Chandigarh, India (On-site)
💼 Experience: 2–5 Years
🕒 Employment Type: Full-Time

About Cogniter Technologies

Cogniter Technologies is seeking a proactive and customer-focused IT Support Engineer (L1/L2) to join our growing IT team. We are looking for a technology enthusiast with strong troubleshooting abilities and a passion for delivering exceptional user support.

In this role, you will be responsible for maintaining end-user systems, resolving technical issues, supporting enterprise applications, and ensuring the smooth operation of IT infrastructure and services across the organization.

Key Responsibilities

Level 1 (L1) Support

Respond to user support requests via phone, email, chat, and ticketing systems within established service levels.

Perform first-level...