About the Role
A leading financial institution in Canada seeks a team leader to develop and manage a group of high-risk, frontline agents. The role requires expertise in coaching, performance management, and collections-related strategies. This position emphasizes exceptional customer service and requires strong leadership capabilities. Ideal candidates will have experience in Consumer Collections, analytical skills, and a commitment to fostering a diverse and inclusive team environment. The role offers a competitive salary, ranging from $69,000 to $129,000, with additional benefits including health insurance and tuition reimbursement.
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