High Touch Engineering Technical Leader (Remote)

The application window is expected to close on: 07/12/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .

**Job Description - Cisco Wireless High Touch Engineer**

We are looking for a highly skilled High Touch Engineer (HTE) with expertise in Cisco wireless technologies to join our Customer Experience (CX) team. In this role, you will provide technical leadership and support to a major web-scale customer in the Bay Area focusing. You will handle high-visibility technical challenges, including pre-production testing issues, software defects, and critical production-impacting scenarios.

**Key Responsibilities:**

+ Provide remote and onsite technical leadership, troubleshooting, and consultation for high-severity issues in the customer’s network.
+ Resolve complex wireless network issues affecting connectivity, performance, and security across Cisco Wireless LAN Controllers...