Full-time

Helpdesk Senior Representative - ITIL

Posted by NTT DATA • Noida, Uttar Pradesh, India

📍 Noida, Uttar Pradesh 🕒 February 23, 2026

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About the Role

Job Description
Req ID: 316456 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Must be a Graduate.
Good communication skills with international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift with 24x7 support window
Mandate work from office.
Job description: 
Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison b...
                

Job Details

Location Noida, Uttar Pradesh
Job Type Full-time
Category Business Operations Specialists
Posted February 23, 2026
Deadline April 04, 2026

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