Full-time
Helpdesk Senior Associate - ITIL
Posted by NTT DATA Services • Bengaluru, Karnataka, India
About the Role
Req ID: 362537
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
Position's General Duties and Tasks:
• Answers the customers' contacts via agreed channels and record reported issues.
• Identifies issues, apply fixes and investigate root causes using processes & industry knowledge
• Provides technical guidance in activities associated with ident...
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