About the Role
Sodexo is seeking an experienced Helpdesk Team Leader to manage the daily operations of the Command Centre in Salford. You will ensure compliance with policies, deliver quality KPIs, and provide effective leadership and coaching to a team of administrators and schedulers.
The ideal candidate has a minimum of 3 years' experience in a contact centre, proven leadership skills, and is proficient in Microsoft Excel. Join us and be part of a diverse and inclusive workplace!
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