About the Role
**Req ID:** 357631
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
• Answers the customers' contacts via agreed channels and record reported issues.
• Identifies issues, apply fixes and investigate root causes using processes & industry knowledge • Provides technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail • Screens, refers, and diagnoses internal inquiries and work requests relating to PC maintenance
• Acts as coach & an escalation point for less experienced colleagues • Ideally University education, preferably technical degree or Microsoft certifications • Experience working...
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
• Answers the customers' contacts via agreed channels and record reported issues.
• Identifies issues, apply fixes and investigate root causes using processes & industry knowledge • Provides technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail • Screens, refers, and diagnoses internal inquiries and work requests relating to PC maintenance
• Acts as coach & an escalation point for less experienced colleagues • Ideally University education, preferably technical degree or Microsoft certifications • Experience working...
Ready to Apply?
Submit your application today and take the next step in your career journey with NTT Data Americas, Inc..
Apply Now