Full-time

Helpdesk Analyst

Posted by NTT • Guadalajara, Jalisco, Mexico

📍 Guadalajara, Jalisco 🕒 March 02, 2026

About the Role

JOB DESCRIPTION

Req ID: 355888 

We are currently seeking a Helpdesk Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Helpdesk Analyst- Full Time

  • Requirements:

  • Availability to work 45 hours per week

  • Interest in working any shift

  • Advanced English

  • Looking to work in IT Environment

  • 6 months of experience in Customer Service 

  • We Offer:

  • Competitive salary

  • Grocery Tickets - 12% of base salary

  • 30 days of Christmas bonus

  • 12 days of vacations

  • 50% Vacation bonus

  • Savings Funds

  • 5 personal days per year

  • Medical insurance (You and your family)

  • Life insurance

  • Dental Insurance

  • Discounts with selected Optics

  • Opportunity to grow in the company 

  • Activities

  • Ready to Apply?

    Submit your application today and take the next step in your career journey with NTT.

    Apply Now