Full time

Help Desk Technician

Posted by Alstom • West Melbourne, Victoria, Australia

📍 West Melbourne, Victoria 🕒 June 10, 2026

About the Role

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Engineering

  • Provide detailed reviews of the maintenance activities associated with the fleet and determine maintenance planning requirements to optimise exams and reduce maintenance costs while satisfying safety requirements and risk.
  • Monitor and report on the reliability of the fleet and work with contractors towards improving fleet reliability
  • Manage & maintain a robust vehicle configuration change process for modifications and trials the development, verification and application/introduction of vehicle relate...

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