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Full-time

Help Desk Support II

Posted by MacLean Engineering • Canada, Canada, Canada

📍 Canada, Canada 🕒 March 02, 2026
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About the Role

POSITION TITLE: Help Desk Technician II


LOCATION: North Bay, ON


Salary: $68,490 – $75,204 CAD Annually 

About the Position: The Help Desk Technician II is responsible in assisting MacLean Engineering employees at all locations with all help desk related activities including hardware and software support.


Duties and Responsibilities:

  • Provide second level support for all hardware and software issues.

  • Prioritize, respond to, and resolve escalated technical support requests in a timely manner.

  • Setup and configure desktop computers, laptops, mobile devices, tablets, monitors, printers, and peripheral devices as required.

  • Install and support standard software installations.

  • Maintain and update IT related assets and perform periodic hardware audits.

  • Travel to other MacLean branches as required.

  • Effectively prioritize tasks and manage multip...

    • Job Details

    • Location Canada, Canada
    • Job Type Full-time
    • Category Computer Occupations
    • Posted March 02, 2026
    • Deadline April 11, 2026

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