About the Role
Helpdesk Analyst
Banking experience required
Pay
$20.00/hr - $23.00/hr
Employment Type
Contract
About the Role
The Helpdesk position is crucial in providing exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively.
Responsibilities
- Respond to client inquiries and provide technical support.
- Diagnose and troubleshoot hardware and software issues.
- Document and track issues in the helpdesk system.
- Assist in the setup and configuration of new equipment.
- Provide training and guidance to clients on software usage.
Qualifications
- Bachelor's degree in Computer Science or related field.
- Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Required Skills
...Ready to Apply?
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