Health Information Services Representative I

The Health Information Services Representative I is responsible for providing excellent customer service to patients, customers, and staff. They receive and process discharge inpatient and outpatient records and verify that a medical record is received for every patient per the daily discharge lists. They create, maintain, analyze, correct, and ensure accuracy of electronic and paper medical records and physician documentation. They adhere to policies and procedures when releasing information and maintains confidentiality.



PRIMARY RESPONSIBILITIES OF THE POSITION:


+ Responsible for providing excellent customer service to patients, customers, and staff by greeting, assisting, and responding to requests in a professional, efficient and timely manner.

+ Retrieves electronic medical records as requested utilizing Soarian EDM and Soarian Clinical, identifies correct visits and hospital services.

+ Interprets information using Soarian ED...