About the Role
Key Responsibilities
Operations & Team Management
Oversee daily spa operations, ensuring compliance with company policies and service standards.
Maintain professionalism, appearance, and high-quality service across all spa functions.
Train, supervise, and support spa therapists and staff, ensuring consistent performance and guest satisfaction.
Promote effective communication within the team and with other departments.
Support the implementation of spa and wellness initiatives and ensure smooth execution.
Administrative & Financial Duties
Manage inventory, payroll, and expense control to meet financial goals.
Prepare reports on productivity, product consumption, and financial performance.
Support sales growth by setting retail and treatment targets, training staff...
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