Head, Personal Banking

KEY RESPONSIBILITIES:

• Provides strategic leadership by defining and executing the Personal Banking strategy in alignment with Retail and corporate goals to drive sustainable business growth.
• Oversees product and service management to ensure offerings remain competitive, compliant, and customer-focused while promoting digital innovation.
• Achieving sales and profitability targets through customer acquisition, retention, and delivery of superior service experiences.
• Ensures strong risk and compliance management by adhering to regulatory standards and maintaining sound credit and operational controls.
• Leading and developing the Personal Banking team, fostering a high-performance culture, and engaging stakeholders to strengthen partnerships and results.

DAILY RESPONSIBILITIES:

• Define and execute the Personal Banking strategy in alignment with overall Retail and corporate objectives.
• Drive business gro...