Head of Operations

ROLES & RESPONSIBILITIES

•Be a thought leader and partner to establish and implement the strategic roadmap for the Operations function.

•Demonstrate subject matter expertise in Private and Credit Investment and Client Operations lifecycles and processes.

•Responsible for daily, monthly, and quarterly deliveries from the functional teams in Gurugram with a specific focus on operational excellence, stakeholder engagement, and reporting.

•Drive process transformation and development and implementation of best practices and procedures to optimize performance and promote efficiency.

•Build high performing and highly engaged teams through deep subject matter expertise, transparency, accountability enabling long term career growth and development.

•Deliver on people manager responsibilities on hiring and onboarding, training programs and championing employee development, performance management, problem solving and conflict management and te...