Head of Global Trust & Safety

Role background

Trust and Safety is a new global team at Wolt, focused on proactively mitigating trust and safety risks on the Wolt platform. It is a key priority for us that everyone can feel safe while using Wolt - be it for ordering, delivering or selling goods. 

As the Head of Global Trust and Safety, you will have the unique opportunity to drive the development and execution of comprehensive strategies, policies, and initiatives that enhance safety and trust across our entire ecosystem.

Specifically, your work will be focused on reducing trust and safety incidents - to do so you will create policies on how to operate on the platform, you will identify root causes for incidents and form cross-functional teams to solve those, and will drive initiatives to increase the sentiment of safety on the platform. 

In this role, you will partner closely with various global functions (including product, operations, legal, analytics, communications, ...