Head of Express Operations

Responsibilities

• Oversee and manage the overall operations of the express division in Selangor.
• Develop and implement strategies to enhance efficiency and service quality within the logistics department.
• Lead and mentor a team to achieve operational goals and objectives.
• Monitor key performance indicators and ensure alignment with company targets.
• Collaborate with other departments to streamline processes and improve customer satisfaction.
• Analyze market trends and competitor activities to identify growth opportunities.
• Ensure compliance with industry regulations and company policies.
• Prepare and present operational reports to senior management.

Qualifications

A successful Head of Express Operations should have:

• Proven leadership skills and experience in the transport & distribution industry.
• Strong knowledge of logistics operations and best prac...