Full-time

Head of Customer Success, Ecommerce Growth Leader

Posted by SHOPLINE • Singapore, Singapore, Singapore

📍 Singapore, Singapore 🕒 February 22, 2026

About the Role

A leading smart commerce platform in Singapore seeks a Head of Customer Success eCommerce. This role involves defining product solutions, advising merchants, building a strong team, and collaborating across departments to enhance the customer experience. Ideal candidates have over 8 years of customer-facing leadership experience, a track record in establishing Customer Success programs, and a strong background in ecommerce business development. This position allows you to drive impactful strategies while ensuring merchant satisfaction.
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