Full-Time

head of concierge

Posted by RecruitFirst • Wan Chai, Hong Kong Island, Hong Kong

📍 Wan Chai, Hong Kong Island 🕒 February 28, 2026

About the Role

Overview

Who you'll be working for

Luxury Logistic Service Company

What requirements you'll need to be eligible


  • 5+ years in luxury customer services/hospitality (5-star hotel or luxury retail)




  • APAC experiences will be a plus




  • Expertise in training, SOP development, and quality control




  • Fluent in English




  • Passion for anticipating needs and delivering discreet, impeccable service


  • What you'll be doing on the job


  • Establish and operationalize a new concierge hub in Thailand, setting service benchmarks for APAC




  • Oversee the APAC reservations team, ensuring seamless booking management and VIP client handling




  • Develop and implement standard operating procedures (SOPs) for concierge and reservation services


  • Ready to Apply?

    Submit your application today and take the next step in your career journey with RecruitFirst.

    Apply Now