Head of Commercial Excellence

The CX & Marketing Head plays a pivotal leadership role in shaping the company’s marketing strategies and customer experience (CX) across its therapeutic portfolio. This position is responsible for developing marketing strategies that align with business objectives while ensuring that every customer touchpoint—whether with healthcare professionals (HCPs), patients, or stakeholders—delivers a consistent, positive, and valuable experience.







Effective collaboration with internal teams—such as the field force/customer engagement team, medical, regulatory, and market access—is essential for ensuring compliance and maintaining high ethical standards in marketing efforts. This collaboration enhances the customer journey and is crucial for driving both product success and a customer-first approach in the pharmaceutical market.







Key Accountabilities:









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