Head Barista - Mass Recruiting

Head Barista – Mass Recruiting (BAK )

• Implement the set standards and follow hygiene & safety procedures.
• Prepare and serve the full range of beverages sold in the unit, monitor orderliness, tidiness and maintain eye‑appealing display and smooth operations.
• Ensure events are communicated to the team to prepare needed items accordingly.
• Respond to customer inquiries, complaints, and incidents in a positive manner and guarantee guest satisfaction.
• Control the end‑of‑month inventory and ensure replenishment accordingly.
• Administer stock arrangement, products’ expiry date and daily requisition orders from the suppliers as per the approval of the Shop Manager.
• Verify the application of the log‑book notes by the Barista staff, monitor the Barista staff performance and report to the Manager all discrepancies affecting procedures, quality and/or standards.
• Research,...