Full-time
Guest Services Manager — Elevate Guest Experience Evening
Posted by Hotels AI • Canada, Canada, Canada
About the Role
An independent hotel franchise is seeking a Guest Services Manager to lead front-of-house operations, ensuring an elevated guest experience. Responsibilities include managing a team, driving Guest Satisfaction Scores, and maintaining high service standards. The ideal candidate should have strong leadership skills, a guest-first mindset, and prior experience with Marriott standards. This evening shift position thrives in a fast-paced environment and requires proactive service delivery.
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