Full-time

Guest Service Agent - Holiday Inn Cairo Citystars

Posted by IHG • Egypt, Egypt, Egypt

📍 Egypt, Egypt 🕒 February 22, 2026

About the Role

Are you passionate about hospitality and creating unforgettable guest experiences? Holiday Inn Cairo Citystars, a proud **Great Place to Work Certified** ™ hotel, is looking for a **Guest Service Agent** to join our dynamic team!



In this role, you’ll be the first point of contact for our guests, delivering exceptional service with warmth and professionalism. If you thrive in a fast-paced environment, love interacting with people, and want to grow with a globally recognized brand, we’d love to hear from you!



**Your day-to-day**



+ Familiar with all room type and configuration, review house count periodically, to be aware of every opportunity in order to maximize room revenue.

+ Remain aware of the Hotel’s Rooms' Budget [Occupancy, Average Room Rate ADR and Revenue per available room RevPAR versus performance.

+ Updated with all F&B activities, cuisines, and entertainment and opening hours.

+ Upsell and...

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