Guest Service Agent ( F&B )

A Guest Service Agent ( F&B ) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

**What will I be doing?**

As a Guest Service Agent ( F&B ), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Guest Service Agent ( F&B ) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

+ Manage guest queries in a friendly, timely, and efficient manner
+ Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
+ Ensure knowledge of menu and all products
+ Ensure mis-en-place is well stocked at all floor stations
+ Follow correct reporting procedures if faced with issues