full-time

Guest Service Agent

Posted by AccorHotel • Doha, Doha Municipality, Qatar

📍 Doha, Doha Municipality 🕒 June 20, 2026

About the Role

Job Description

What you will be doing:

  • Greet and assist guests, visitors, and staff in a friendly and professional manner
  • Answer and direct incoming calls promptly and accurately using a multi-line phone system
  • Provide information about services, promotions, rates, schedules, and facility policies
  • Conduct outbound calls to prospective and existing clients to promote products, services, or special offers
  • Manage guest appointments and inquiries.
  • Log and relay messages accurately to the appropriate departments or individuals
  • Coordinate with internal teams to ensure timely responses and service delivery
  • Handle basic administrative tasks such as data entry, filing, and record-keeping

Qualifications

Your experience and skills include:

  • Minimum 1 year experience in a similar position in the communication or hospitality industry
  • Excep...

Ready to Apply?

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