Full Time

Guest Service Agent

Posted by Germain Hôtels • Calgary, Alberta, Canada

📍 Calgary, Alberta 🕒 March 03, 2026

Apply for this Job Similar Jobs

About the Role

What can I do for you? is your mantra!

We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a memorable stay. 
WHAT YOU'LL DO
Check-in and check-out, verify and detail arrivals and departures, and ensure that internal activities run smoothly. 

Respond with care and attention to all guest requests, using your individuality and creativity to constantly improve their experience.

Respond to guests' requests courteously and efficiently, whether in person, by telephone or by email.

Resolve guest issues and concerns in a proactive, satisfaction-oriented manner.

Collaborate with other departments to provide relevant information that enables us to offer a p...

Job Details

Location Calgary, Alberta
Job Type Full Time
Category Information and Record Clerks
Posted March 03, 2026
Deadline April 12, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with Germain Hôtels.

Apply Now