Full-time

Guest Service Agent / Associate

Posted by Hilton • Muscat, Muscat Governorate, Oman

📍 Muscat, Muscat Governorate 🕒 February 23, 2026

About the Role

Guest Service Agent / Associate(

Job Number:

HOT0CB8Q)

Work Locations

:Waldorf Astoria Muscat Al HusnAl Jissah StreetMuscat211

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.


What will I be doing?


As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:

  • Achieve positive outcomes from Guest queries in a timely and efficient manner

  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requi...
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