About the Role
About the role
Hirelink is building 2026 teams and is leading the hiring process for Guest Relations Agents across all of Greece. If you deliver welcomes, build trust with guests, and resolve issues before they escalate, wed like to meet you.
What youll do
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Own the pre-arrival stay post-stay journey: welcome emails/calls, preferences, special occasions.
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Meet & greet in the lobby, escort and room orientation; explain facilities, activities, and dining options.
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Manage daily VIP/returner lists, arrange amenities, celebrations, upgrades (per policy) and surprises.
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Handle feedback/complaints with empathy; solve or escalate per SOP; log follow-ups and recoveries.
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Maintain accurate PMS/CRM notes (Opera/Guestware or similar) and handovers, prepare arrival report...
Ready to Apply?
Submit your application today and take the next step in your career journey with Hirelink.
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