Guest relations executive

Job Title: Guest Relations Executive / Senior Guest Relations Executive
Location: Nainital / Mukteshwar
We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at go STOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North India, fostering a welcoming and vibrant atmosphere for all visitors.
Roles and Responsibilities
● Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent
customer service throughout their stay.
● Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate
completion of all necessary documentation.
● Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant
departments when necessary.
● Administrative Support: Maintain and organize files, records, and documents, updating them as
neede...