Full-time

Guest Relations Agent

Posted by Confidential • Greece, Greece, Greece

📍 Greece, Greece 🕒 February 18, 2026

About the Role

Guest Welcome: Greet guests warmly on arrival and ensure they feel valued throughout their stay.

Guest Support: Handle guest inquiries, special requests, and complaints promptly and professionally.

VIP Service: Assist with VIP arrivals, room arrangements, and personalized touches.

Coordination: Communicate guest needs and preferences to relevant departments to ensure seamless service.

Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve any issues.

Standards: Maintain lobby and guest areas in line with hotel presentation and service standards.

Απαραίτητα Προσόντα:

  • Proven experience in a relevant position preferably in a 5* resort or hotel environment.
  • Fluency in English.
  • Fluency in a second language (Russian, German, French).
  • Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
  • Degree/Diploma in Hospitality/Tourism.
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with Confidential.

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