Full-time

Guest Experience Supervisor (m/w/x)

Posted by Marriott • Cologne, Germany, Germany

📍 Cologne, Germany 🕒 March 01, 2026

About the Role

**Additional Information** Vollzeit | unbefristet | Courtyard Köln | Marriott | Supervisor | Gast Relations | Leadership |
**Job Number** 26017664
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Cologne, Dagobertstrasse 23, Cologne, North Rhine-Westphalia, Germany, 50668
VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20by%20Marriott%20Cologne%2C%20Dagobertstrasse%2023%2C%20Cologne%2C%20North%20Rhine-Westphalia%2C%20Germany%2C%2050668)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily re...

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