Guest Experience Manager

**Additional Information**

**Job Number** 26018224

**Job Category** Rooms & Guest Services Operations

**Location** Aloft Langkawi Pantai Tengah, Lot PT 701, Jalan Pantai Tengah, Langkawi, Kedah, Malaysia, 7000
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**Schedule** Full Time

**Located Remotely?** N

**Position Type** Management



**JOB SUMMARY**



Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.



**CANDIDATE PROFILE**


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