Full-time
Guest Experience Lead - Front Office & Operations
Posted by Shangri-La Group • malay, aklan, Philippines
About the Role
Shangri-La Group in Aklan, Malay is seeking a Front Office Manager to ensure smooth daily operations and enhance the overall guest experience. The ideal candidate takes pride in their role as a hotelier, is a friendly leader, and has strong interpersonal skills. Responsibilities include supervising the Front Office team, ensuring colleagues are informed about services, and handling arrivals and departures from a guest perspective. Hotel management education and experience in a similar capacity are preferred.
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