Group Account Manager

Group Account Manager:

The Group Account Manager (GAM) is responsible for driving client growth, retention, and strategic alignment across a portfolio of key accounts. This role goes beyond servicing — it requires commercial acumen, leadership capability, and the ability to translate business goals into high-impact digital execution.

The GAM owns both client relationships and revenue performance across accounts.

Responsibilities:

• Own P&L for a portfolio of clients
• Drive revenue expansion (upsell, cross-sell, scope enhancement)
• Lead quarterly business reviews (QBRs)
• Align marketing strategy with client business goals
• Identify new opportunities across D2C, performance, marketplace, or brand initiatives

Strategic Leadership

• Translate client objectives into digital roadmaps
• Collaborate with performance, creative, and tech teams