Full-time
Global Ticketing & Tariff Supervisor — Remote
Posted by Royal Caribbean Group • Pasig, Metro Manila, Philippines
About the Role
A leading cruise line based in Metro Manila is seeking a Ticketing & Tariff Supervisor. The ideal candidate will analyze and manage ticketing processes for financial recovery and oversee a team of 5-20 agents. Responsibilities include implementing process improvements, handling escalations from agents, and ensuring effective communication with airline vendors. This role demands strong analytical, leadership, and communication skills, along with a minimum of 5 years experience in the travel industry. Flexibility and adaptability to changing circumstances are essential.
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