Global Technical Support Advocate for SaaS Experience Cloud
Posted by Medallia • tecámac, estado de méxico, Mexico
About the Role
Medallia is seeking a Technical Support Advocate responsible for providing advanced technical support to clients and partners while solving complex challenges on the Medallia SaaS platform. This hybrid role requires collaboration with cross-functional teams and contributions to the continuous improvement of support initiatives.
Candidates should have a high school degree or GED with advanced certification and at least 1 year of experience in a technical support role. Strong problem-solving skills and effective communication in English are required. This role prioritizes candidates based near Buenos Aires.
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