Responsibilities:
Field support:
Provide technical support through available channelsConduct technical trainingPerform First on Market start-ups (FoM)Perform installation where applicable Product life cycle:
Engage in Product Safety related workLead / handle duties within Continuous Product Improvement (CPI)Lead / conduct / take part machine testing and verificationSecure machine serviceability and user friendlinessBe a project contributor and subject matter expertWarranty handling where applicable Technical documentation and media:
Create and maintain technical training material and mediaCreate instructions related to Technical Service News Bulletins (TSNBs)Create machine specific System descriptionsReview machine specific manualsIncluding internal Epiroc system specific ...